You are not running the latest version of OBS Studio. To ensure that OBS Studio has the hardware resources it needs for realtime streaming and recording, we recommend disabling the "Game DVR Background Recording" feature via these instructions.ģ. Game Mode can be enabled via the Windows 10 "Settings" app, under Gaming > Game Mode.Ģ. In Windows 10 versions 1809 and newer, we recommend that "Game Mode" be enabled for maximum gaming performance. Change the refresh rate on your Acer monitor from 144 Hz to 120 Hzġ. Send that link via this troubleshooting tool or whichever support chat you are using.Ġ. Make sure you replicate any issues as best you can, which means having any games/apps open and captured, etc.Ĥ) Select Help > Log Files > Upload Current Log File. To make a clean log file, please follow these steps:Ģ) Start your stream/recording for about 30 seconds. Results of this log analysis are limited. Your log contains no recording or streaming session. Right click on the shortcut, properties, advanced, check box.Ĥ. Microphone (Conexant SmartAudio HD): 48000 Hzģ. Speakers (Conexant SmartAudio HD): 44100 Hz OBS Sample Rate: 44100 Hz (Change this (after #3) in OBS Settings, Audio, General, Sample Rate 48 kHz.) Check your audio devices in Windows settings (both Playback and Recording) and ensure the Default Format (under Advanced) is consistent. This can result in audio drift over time or sound distortion. At least one of your audio devices has a sample rate that doesn't match the rest. We recommend updating to the latest Windows release to ensure continued security, functionality, and compatibility and per Ģ. You are running Windows 10 1803, which has not been supported by Microsoft since November 2019.
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